Support
You're not dealing with a ticket queue. You're talking to me.
I'm Kenny — I built BreederBuddy and I'm the one who answers when you reach out. No outsourced support, no scripted responses. Just a straightforward conversation with someone who knows the software inside and out.
Whether you have a quick question, need help setting something up, or want to talk through how to get the most out of BreederBuddy — I'm here.
Kenny Schultz — Founder
Live Chat
In the app — usually same day
support@breederbuddy.com — within 24 hours
Response time
Typically within a few hours, Mon – Fri
Common topics
What can I help you with?
Getting started
Walk through adding your dogs, setting up your first litter, and inviting any staff members. Most breeders are fully set up in under an hour.
Importing your data
Moving from BreederZoo, Dog Breeder Pro, GoodDog, or a spreadsheet? Send over your export and we'll get your dogs, litters, and buyers migrated.
Contracts & payments
Questions about connecting Stripe, sending invoices, or customizing your contract templates — Kenny can walk you through it.
Your BreederBuddy website
Need help with your site's layout, adding pages, or connecting a custom domain? Reach out and we'll sort it together.
Billing & account
Updating payment info, switching between monthly and annual, or pausing your account — just send a message.
Feature requests
Have an idea that would improve your workflow? Send it over. Most features on the roadmap came directly from breeders.
Still not sure where to start?
Just send a message — no question is too small.