> ## Documentation Index
> Fetch the complete documentation index at: https://breederbuddy.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription & Billing

> Manage your BreederBuddy plan and billing: will I be charged after my free trial, switch to annual or yearly billing, cancel before the trial ends, confirm a payment went through, find your referral link and code, see your current plan and free trial days left, upgrade to Pro or downgrade to Standard, update your credit card, view and download invoices and receipts, cancel your subscription, apply a promo code, and see what happens to your data if your account is paused or canceled.

# Subscription & Billing

> **Video walkthrough:** [Watch on Loom](#) *(link coming soon)*

***

Everything about your BreederBuddy plan lives in one place: [**Settings → Subscription**](https://app.breederbuddy.com/settings?tab=subscription). That's where you see your plan and trial days, upgrade or downgrade, update your card, get your invoices, and cancel if you need to. Your dogs, litters, and records stay saved no matter what happens with your plan.

***

## What You Can Do Here

* See your current plan and how many free trial days you have left
* Start a paid plan, or save a card so your trial rolls into a plan
* Upgrade to Pro, or downgrade from Pro to Standard
* Update your credit card
* View and download your BreederBuddy invoices
* Cancel your plan, or start again after canceling
* Apply a promo code and share your referral link for a discount

***

## How It Works

### Finding Your Plan

1. Click your name in the top right corner of the app.
2. Click **Settings**.
3. In the **Account** group on the left, click **Subscription**.
4. You'll see **Subscription & Billing** at the top. Under **Current plan** is your plan name (**Trial**, **Standard**, **Pro**, or **Signature**) and its price.

**The plans:** there are two to pick from.

| Plan | What It Includes |
| - | - |
| **Standard** | The full dashboard for running your program: dogs, litters, contacts, applications, contracts, and more |
| **Pro** | Everything in Standard, plus a template website, a custom domain, Google Analytics, and higher Buddy limits |

Every new account starts with a free 30-day trial of the full Pro feature set, so **Current plan** says **Trial** until you choose a plan. And if our team has built you a custom website, your plan shows as **Signature** — that's part of our custom website service rather than a plan you pick here, so if you're curious about one, reach out through the chat.

Current prices are shown on the [pricing page](https://breederbuddy.com/pricing), on the **Subscription** tab, and on the [**Upgrade to Pro**](https://app.breederbuddy.com/upgrade) page. To compare plans side by side, click **Compare plans** on the Subscription tab.

### During Your Free Trial

While you're on the trial, the Subscription tab shows a bar with how many days you have left. You have two choices:

* **Start my plan now:** starts your paid Standard plan today. Your card is charged and your account goes active right away.
* **Just save my card for later:** saves your card without charging it. You keep the rest of your trial days, and your plan starts when the trial ends.

If you'd like Pro instead, click **Upgrade to Pro**. This ends your trial and starts Pro today.

**When your trial ends:**

* **With a card on file:** you continue on the Standard plan. The Pro-only features from your trial (your template website, Info Pages, a custom domain, and Google Analytics) turn off, and the website goes offline. You can upgrade to Pro anytime.
* **Without a card:** your account pauses. Everything you built stays saved. Add a payment method and you pick up right where you left off.

### Upgrading to Pro

1. Go to **Settings → Subscription**.
2. Click **Upgrade to Pro**.
3. Choose **Monthly** or **Annual** at the top of the window. Annual shows how much you save.
4. Click the **Upgrade** button at the bottom of the window.
5. If you don't have a card on file yet, a secure Stripe window opens so you can add one. Your upgrade finishes on its own after you add it.
6. You'll see **Welcome to Pro** when it's done. Your Pro features are unlocked right away.

If you upgrade in the middle of a billing cycle, you're only charged the difference for the days left in that cycle.

### Downgrading to Standard

1. Go to **Settings → Subscription**.
2. Under the **All Pro features active** badge, click **Downgrade to Standard**.
3. The window lists the Pro features you'll lose. Click **Schedule downgrade**.
4. You'll see **Downgrade scheduled**. There's no charge today. You keep Pro until the end of the billing cycle you've already paid for, then you renew at the Standard price.

### Updating Your Card, Getting Invoices, or Canceling

These all happen in the secure Stripe billing portal.

1. Go to **Settings → Subscription**.
2. In the **Manage your billing** box near the top, click **Stripe billing portal →**.
3. The Stripe portal opens. From there you can:
   * Update the card on file
   * View and download your past invoices and receipts
   * Change or cancel your plan
4. When you're done, follow the link back to BreederBuddy.

### If a Payment Fails

If your card is declined, a yellow banner at the top of the Subscription tab says your last payment failed. Click **Stripe billing portal →** and update your card. You have a 3-week grace period to update your payment method before your account pauses. You'll keep getting reminder emails and full dashboard access during that time.

### Starting Again After You Cancel

When your plan is canceled, the Subscription tab shows **No active plan** and a red banner. Everything you built is still saved.

1. Go to **Settings → Subscription**.
2. Click **Start Standard** or **Start Pro**.
3. Follow the steps to confirm. Your plan starts right away and your records are right where you left them.

***

## Usage Limits

To see how much of your account you're using, go to [**Settings → Usage Limits**](https://app.breederbuddy.com/settings?tab=usage%20limits) (in the **Team** group). During your trial, it shows how many dogs, litters, contacts, contract requests, application submissions, events, waitlists, and waitlist entries you've added, plus emails sent today and your file storage. It also has a **Visit Your Billing Portal →** button.

Buddy has its own limits, which depend on your plan:

* **Buddy chat:** a daily message limit that resets at midnight. The number left today shows under Buddy's message box.
* **Buddy Intake:** a monthly number of file imports. The number left shows at the top right of the [**Buddy Intake**](https://app.breederbuddy.com/intake) page.

***

## Discounts

**Referral Program:** your referral link and code are on the Subscription tab.

1. Go to [**Settings → Subscription**](https://app.breederbuddy.com/settings?tab=subscription) and scroll to **🎁 Referral Program**. (Or click **🎁 Refer & save** in the top bar.)
2. Under **Your Referral Link**, click **Copy Link**. You'll see **Copied!**
3. Your short code is printed just below the link, after **Referral code:**.
4. Share the link with other breeders. When they subscribe, you both get money off your plan for as long as they stay subscribed. The section shows your **Active Referrals** and **Your Discount**.

Referral rewards come off your BreederBuddy bill as a discount. They aren't paid out as cash, so there's nothing to record as income.

**Promo codes:** If your breed club, association, or a promotion gave you a code, scroll to **Have a Promo Code?** on the Subscription tab. Type the code and click **Apply**. You'll see a message showing the discount, or "Invalid or expired promo code." if it didn't work.

***

## Key Terms

| Term | What It Means |
| - | - |
| Trial | Your free first 30 days, with the Pro feature set |
| Pro-rated | You only pay for the part of the billing cycle you use after a change |
| Paused | Your trial ended without a card, or a payment wasn't fixed in time. Your records are saved; add a card to pick back up. |
| Canceled | Your plan has ended. Your records are saved; start a plan to pick back up. |
| Stripe billing portal | The secure page where you update your card, see invoices, and change or cancel your plan |

***

## Tips & Common Questions

> **What happens to my data if I cancel?**
>
> It stays saved. When your plan is canceled or paused, everything you built (dogs, litters, contacts, applications, and more) is kept. Start a plan from **Settings → Subscription** and you pick up exactly where you left off.

> **Where do I get a receipt for my BreederBuddy subscription?**
>
> Go to **Settings → Subscription**, click **Stripe billing portal →**, and open your invoice history. You can view and download each invoice there.

> **Can I switch from monthly to annual (yearly) billing?**
>
> For Pro, yes: click **Upgrade to Pro** on the Subscription tab and choose **Annual** at the top of the window before you click **Upgrade**. During a trial, this ends your trial and starts Pro today. The Standard plan starts as monthly in the app, so if you're already paying and want to move to annual, message us in the chat and we'll switch it for you.

> **Will I be charged automatically when my free trial ends?**
>
> Only if you've saved a card. If you clicked **Just save my card for later**, your card is charged and your Standard plan starts when the trial ends. (If you clicked **Start my plan now**, you were already charged that day and your trial ended early.) Without a card, nothing is charged: your account pauses and everything you built stays saved.

> **How do I cancel during my trial so I'm not charged?**
>
> If you never added a card, you don't need to do anything. Your account simply pauses when the trial ends. If you did save a card, go to **Settings → Subscription**, click **Stripe billing portal →**, and cancel your plan there before the trial ends.

> **How do I know my subscription payment went through?**
>
> Open **Settings → Subscription**. Your **Current plan** shows your paid plan (not **Trial**) and there's no yellow or red warning banner at the top. For a receipt, click **Stripe billing portal →** and look at your invoice history, which shows each payment.

> **Why does the Pro price include my website?**
>
> Pro includes a BreederBuddy template website, with hosting, security, a custom domain, and Google Analytics, so there's no separate hosting bill. If you don't need a website, the Standard plan gives you the full dashboard without one. Compare them with **Compare plans** on the Subscription tab.

> **Can I run a second kennel under the same subscription?**
>
> No. Each BreederBuddy account is one breeding program with its own subscription and website. A second program needs its own account with a different email. Message us in the chat if you'd like to talk it through.

> **I'm being sent to Settings every time I log in. Why?**
>
> That happens when your subscription is overdue or paused. Open **Settings → Subscription**, click **Stripe billing portal →**, and update your card. Your account goes back to normal once the payment goes through.

> **I changed my mind about downgrading. Can I stay on Pro?**
>
> Reach out to us through the chat in the bottom right corner before your renewal date, and we'll help you keep Pro.

***

## Still Have Questions?

We're here to help. If something isn't working the way you expect, or you'd like to have a discussion around a certain topic, please reach out to us anytime through the chat in the bottom right corner of your screen.

Thank you.


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